☕ U.S. Hotel F&B Revenue Increases

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Wrap up 2024 with a look at the top trends and investments among hotel GMs. While you may not be surprised to hear that personalized guest experiences and AI ranked high, Relay’s report also covers the impact of modern tech on operational efficiency, overcoming hiring challenges, and more!

☕ U.S. Hotel F&B Revenue Increases

In 2024, U.S. hotels are experiencing shifts in their food and beverage (F&B) departments, largely driven by regional demand variations and rising corporate group bookings. The Southern U.S. stands out for strong profitability, while conference and banqueting (C&B) revenues show significant growth, surpassing pre-pandemic levels. Increased corporate events are boosting F&B revenues, especially in high-margin areas, as hotels capitalize on renewed demand for in-person gatherings and better utilization of event spaces. Read more.

🔄 Viceroy Hotels Unveils Experiential Refresh

Since Highgate acquired Viceroy Hotels & Resorts in early 2023, the brand has undergone a revitalization, focusing on experiential storytelling and innovation in food, beverage, and wellness. Viceroy is now pushing for new development initiatives led by President Mark Kaiser, with plans for Highgate to acquire and transform properties to enhance the brand’s presence. Read more.

🗝️ Mama Shelter Eyes 2026 LA Opening

Mama Shelter plans to open a new location in Downtown LA by 2026, marking its second U.S. property. Known for playful and chic designs, the hotel will feature bold interiors, communal spaces, and an array of dining options, reflecting the brand’s signature vibrance and creative flair. Read more.

✨ Choice Hotels Expands Cambria Brand

Choice Hotels is growing its upscale Cambria brand with new openings and key groundbreakings across the U.S. These developments will offer modern amenities tailored to both business and leisure travelers. Read more.

✈️ FAA Temporarily Halts Flights to Haiti

Following multiple attacks on U.S.-bound planes, the FAA imposed a temporary flight ban to Haiti. This move reflects rising security concerns amid ongoing unrest in the country. Read more.

🚀 Thai Hotels See a Rebound

Thai hotels are experiencing a recovery driven by peak tourist season demand, especially among foreign visitors from Asia and Europe. However, the industry faces challenges, including increased competition from foreign-owned businesses, notably Chinese budget hotels. While hotel occupancy rates are improving, regional disparities persist, and labor shortages in higher-end establishments are a pressing concern. Read more.

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